Haven Taxi & Private Hire insurance

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Haven Taxi insurance 

Haven Insurance is one of the few motor insurance firms to have their main office in Gibraltar. They began operations back in 2002 by providing both home and vehicle insurance policies. Their policies are in compliance with both UK and EU standards called Solvency II. They are a privately owned insurance company that can provide policies for those drivers that are having difficulty finding a policy that fits their needs and situations.

What types of policies does Haven offer?

This firm has 7 different categories of policies they issue to their clients, including;

  • Private cars for social, pleasure and domestic uses along with those that must have a telemetric device or short term and temporary policies. The levels of cover include Comprehensive, Third Party Fire and Theft along with Third Party Only.
  • Taxi policies include both Haven PCO car insurance for private hire types and public taxis. Cover can be billed annually or as a temporary policy.
  • Motor Trade road risk cover is made for the professionals in the vehicle trader business.
  • Fleet policies are designed to meet the special needs of a taxi business along with those with a courier business and credit hire service.
  • Commercial vehicle policies to meet a wide variety of needs for businesses in the UK.
  • Learner Driver policies are issued on a short term basis to help a person obtain a driving licence.
  • Household cover for both the occupied and unoccupied buildings. These can be for the long or short term.

What is covered in a Taxi Insurance Policy with Haven

These are subject to change, please refer to the policy schedule document for latest 

Levels of Haven Taxi Insurance Available

Third Party Only 

  • Claims by third parties if we determine you are at fault for the incident. This includes cover to third party vehicles or property (up to a maximum of £20 million) as well as compensation for death or injury (unlimited).
  • Medical expenses for your passengers up to £100 each when injured in an incident (subject to a maximum of £400 per incident).

Third Party Plus Fire and Theft

  • Claims by third parties if we determine you are at fault for the incident. This includes cover to third party vehicles or property (up to a maximum of £20 million) as well as compensation for death or injury (unlimited).
  • Medical expenses for your passengers up to £100 each when injured in an incident (subject to a maximum of £400 per incident).
  • Loss of or damage to your vehicle caused by fire, lightning, explosion, theft or attempted theft.
  • Loss or damage to your vehicle after an incident.
  • Windscreen and window repair or replacement if you have chosen this cover

Comprehensive cover

  • Medical expenses for you and your passengers up to £100 each when injured in an incident (subject to a maximum of £400 per incident).
  • Medical expenses for your passengers up to £100 each when injured in an incident (subject to a maximum of £400 per incident).
  • Loss of or damage to your vehicle caused by fire, lightning,
    explosion, theft or attempted theft.

Haven fleet insurance policies

Taxi insurance is one of Haven's leading products aimed at private hire and public hire taxi drivers.  In addition, they also offer taxi fleet insurance, commercial and credit hire insurance. Credit hire insurance is cover for vehicles hired out to customers on credit terms. Credit hire refers to drivers that hire out a vehicle whilst their own vehicle is being repaired. The cost of the hire vehicle will be claimed for under the insurance policy of the driver at fault.

What is included in a Haven car insurance policy?

Each type of policy Haven insurance company offers is fully detailed and available online in PDF and PowerPoint forms. All of them are available for download before the policy is taken out. It is under the category of policy wording on their website.

How can Haven Insurance be contacted?

Their headquarters is located in Ocean Village, Gibraltar and is open for business. Since travelling there is time consuming they also have a general email account set up to handle questions. They also have a phone number that can be called.

If someone has a complaint, there is a special email address that can be used to contact a representative at Haven. The phone number they have listed for complaints is the same one used for general inquiries.

Who underwrites the Haven insurance policies?

Haven car insurance company is a privately owned entity, and they underwrite their own policies. They also underwrite other polices for brokers such as Acorn.

How does the public review Haven car Insurance?

One common rule of reviews is that most people who leave them are upset. Happy customers rarely think about leaving a review. With that said, what was noticed is that Haven does payout on claims, but generally it takes months. That is normal for the insurance industry.

Multi Quote Time provides access to multiple brokers who would be happy to send multiple quotes to help you find the policy they that meets with your driver requirements and is affordable.

Haven Insurance Services Contact Numbers

Customer Services 345 092 0704
Email Haven at: info@haven.gi
Website: https://www.haven.gi/

MultiQuoteTime Ltd Does not recommend any insurance Companies. Services offered by this provider may change over time. Always check Ts&Cs.

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