Hedgehog car insurance | MultiQuoteTime

Hedgehog car insurance

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Who are Hedgehog car insurance?

Hedgehog car insurance is an online only insurance firm that has been open for operations since 2018 and is based out of Cardiff, Wales. Their policies are underwritten by Berkshire Hathaway International Insurance Limited group. Their aim is to provide reasonably priced cover for high risk drivers who have points and or conviction on their driving record.

How does Hedgehog keep their policy costs down?

Hedgehog is an online only company so the staff is smaller in size than most other typical insurance firms. There are no personnel assigned to social media and customer service is only accessible via email or live online chat on their website. The operating hours are from 9 am to 5:30 pm during the work week.

The owner of the policy also manages their own account online. No high pressure salesperson is trying to sell you anything you do not need or want.

What does Hedgehog offer in terms of cover?

The two main types of cover for social, domestic and pleasure cover are available through this insurance firm. This includes;

  • Third Party Fire and Theft is minimal cover required by law along with repairs and compensation if your vehicle is damaged by fire or is stolen.
  • Full comprehensive includes payouts for accentual damage, windscreen cover, new car replacement, medical expenses, personal belongings and courtesy car for up to 14 days.

Both types of policies include £20M for liability cover, cover for travel in the EU for up to 90 days annually and uninsured driver promise.

Does Hedgehog offer any discounts?

There is an offer of up to 50% off the premium price for those who purchase a policy 3 weeks or more before they need it activated.

Other ways of saving money are to pay your premium in full annually, make no claims and receive a no claims discount along with insuring multiple vehicles.

Are there any administration fees?

Yes, several fees add to the cost of the insurance policy.

  • There is a £10 fee when you need to make a change to the policy including your occupation, name or marital status.
  • There is a £10 fee when you renew your policy or take out a new one.
  • There is a £50 fee when you cancel your policy prematurely.

Hedgehog car insurance does have a 5-star rating from Defaqto. This rating is for the features of the policy, not interaction with the customer service centre. This online only insurance company will issue a policy for anyone who pays for one. This business is made for as little interaction between staff and their customers that some people prefer today.

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