Steps to take after an accident for motor trade businesses
When a vehicle owned by a motor trader business is involved in an accident there are specific steps required by law and others that are necessary to help ensure the claim will be classified as valid by the insurance company.
Requirements by law
For all parties involved in a motor vehicle accident, it is required by law that all involved remain at the scene of the accident until the authorities arrive. Until the authorities arrive the vehicle should be left where they come to a stop after the collision and the vehicle ignition turned off. Failure to do so could get the driver cited by the police.
Once the vehicles come to a stop, those in the vehicles should assess if anyone in their vehicle is injured and in need of assistance. If more than one person in a vehicle is uninjured then one should be notifying the authorities of the accident. If an injured person is present this should be told to the authorities over the phone so a medical team can be dispatched. If possible and time permitting take pictures of who was sitting where in the vehicle at the time of the accident.
The occupants of the vehicle should disembark from the disabled vehicle if injuries permit. Immediately look around for any signs of fire or the smell of petrol. If it is present get everyone away from the source just in case there is an explosion.
When no dangers are present uninjured occupants should check on the health of the people in the other vehicle. If possible take pictures before approaching the other vehicle and the sitting locations of the occupants in the other vehicle. Ask the occupants of the other vehicle if they need any assistance and inform them the authorities have already been notified.
Once the situation of injuries has been addressed, take pictures of the accident scene from all angles if possible and wait for the arrival of the authorities.
All interaction with the occupants of the other vehicle should be recorded if possible and kept to a minimum.
Things to do while waiting for the authorities to arrive on the scene
Things that should be done once the authorities are on the scene
Once the authorities have finished their investigation and they authorize the removal of the vehicle, get your vehicle back to your place of business either by driving it or having it towed.
Contact your insurance company
Contact your insurance company should occur on the same day as the accident. If this is delayed it could cause the claim to be rejected. Turn over all evidence you gathered at the scene including the dashcam file if present, any video or audio recording that were made, all of the pictures taken along with the statement given to the authorities to the insurance company. Provide your insurance company with the contact information of any witnesses and the occupants of the other vehicle involved in the accident.
Failure to follow the above instruction can lead to a claim being rejected by an insurance firm. Above all when involved in a motor vehicle accident do not leave the scene before the authorities arrive. Doing so is a crime.